 Host Excellence has been in business for several years and with their own data center and customer support office, Host Excellence has been constantly improving the performance of its services and quality of its support. Having recently updated their web site with more aggressive hosting plans and prices, Host Excellence has really started putting the heat on the competition. Their generous selection of hosting plans, coupled with superb service and network reliability, have resulted in fast loading web sites and high customer retention.
Reliability
Host Excellence has an impressive track record when it comes to the stability and dependability of their services. Acknowledging that reliability is in the interests of everyone involved, they have gone to great lengths to ensure that problems are few and far between. Their private data center is a testament to this principle. Backup power facilities, fault-tolerant systems and 24/7 on-site administrative staff make Host Excellence a good choice for anyone.
Price Value
If you’re looking for a great deal on web hosting services, look no further. Being a customer-oriented business, Host Excellence puts a lot of effort into offering their customers as much bang for the buck as you can get in shared hosting, providing a great selection of services and payment options, not to mention a noteworthy level of customer support, the value of which is something that cannot be easily expressed. They provide you with the tools needed to build your website, setup an ecommerce store, manage your databases and a great deal more, all at a wonderful price.
Control Panel
Host Excellence has developed a unique control panel for their customers. Frankly, I would say that their control panel software is one of the best on the market, IF it were on the market. They employ a highly modified and expanded version of HSphere (www.hsphere.com) as their hosting control panel, provided for both Linux and Windows based accounts. Throughout our testing, their control panel has been very snappy and reliable. It is much more user-friendly than most of the control panels out there and easy to operate. Included is an extensive customer guide which can quickly assist even the most reluctant novice.
Customer Support
The support they provide can easily be rated as excellent, especially their phone support. Host Excellence makes sure that their customers are never left on their own if problems arise, offering 24/7 phone support, LiveChat, and helpdesk support avenues, all free, and all staffed by skilled and friendly people who resolve issues quickly and are easy to work with. We commend them for their prompt and reliable support! |
